Terms & Conditions

Alura Auto Studio LLC

Age Restriction (18+)

Our SMS communications are intended for individuals 18 years of age or older.

By opting in, you confirm that you are at least 18 years old.


Agreement to Terms

These Terms constitute a legally binding agreement between you and Alura Auto Studio LLC, located in Phoenix, Arizona, United States.

By accessing our website, submitting your information, booking services, or communicating with us through our website, scheduling systems, email, phone calls, or SMS messaging, you acknowledge that you have read, understood, and agree to be bound by these Terms.


Description of Services

Alura Auto Studio LLC provides automotive detailing and vehicle care services including but not limited to:

• Exterior vehicle detailing
• Interior detailing and cleaning
• Ceramic coating services
• Paint protection services
• Vehicle polishing and restoration
• Maintenance detailing services

Through our systems, customers may receive communications including:

• Email messages
• Phone calls
• SMS text messages
• Appointment reminders
• Service confirmations
• Service-related updates

All communications are sent only after a user has voluntarily submitted their contact information and consented to receive communications.


User Responsibilities

By using our services, you agree that:

• The information you provide is accurate and truthful
• You will not use our services for unlawful or fraudulent purposes
• You will not misuse, disrupt, or attempt to interfere with our systems
• You will comply with all applicable laws when interacting with our services

Users are responsible for maintaining the confidentiality of any accounts or login credentials associated with scheduling systems.


Acceptable Use

You agree not to use our website or services to:

• Violate any local, state, national, or international law
• Send spam or unauthorized marketing
• Upload malicious code or harmful software
• Attempt to gain unauthorized access to systems
• Harass, abuse, or harm other users

Alura Auto Studio LLC reserves the right to suspend or terminate access to users who violate these rules.


Payments & Billing

Certain services offered by Alura Auto Studio LLC may require payment.

When purchasing services:

• You agree to provide accurate billing information
• You authorize us to charge the agreed amount for services rendered
• Payment terms and deposits may be outlined during booking or invoicing

Failure to pay for services may result in cancellation or suspension of services.


Intellectual Property

All content on the Alura Auto Studio LLC website, including but not limited to:

• Branding
• Graphics
• Designs
• Website layouts
• Marketing materials
• Written content

is the intellectual property of Alura Auto Studio LLC unless otherwise stated.

Users may not reproduce, distribute, or reuse this content without written permission.


SMS Messaging Terms

Alura Auto Studio LLC provides SMS messaging as part of its customer communication services.

By opting in to receive SMS messages from Alura Auto Studio LLC, you agree to receive transactional and service-related text messages related to your interactions with our services.

These messages may include:

• Appointment reminders
• Service confirmations
• Service notifications
• Customer support messages
• Occasional promotions or service updates

You can cancel the SMS service at any time.

Simply text:

STOP

to (520) 462-9787

After sending STOP, you will receive confirmation that you have been unsubscribed and you will no longer receive SMS messages from us.

If you wish to rejoin, simply sign up again through our website or appointment booking form.

If you are experiencing issues with messaging, reply with:

HELP

or contact us at (520) 462-9787.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you.

Message frequency may vary depending on your interaction with our services.

For questions about your text plan or data plan, please contact your wireless provider.

For more information on how your data is handled, please review our Privacy Policy:

https://aluraauto.com/privacy-policy

Disclaimers

Alura Auto Studio LLC provides services and website content on an “as-is” and “as-available” basis.

While we strive to provide accurate information and high-quality services, we make no guarantees regarding:

• Service availability
• Accuracy of website content
• Specific service outcomes

Use of our services is at your own risk.


Limitation of Liability

To the fullest extent permitted by law, Alura Auto Studio LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

This includes but is not limited to:

• Loss of profits
• Loss of data
• Business interruption
• Service downtime


Indemnification

You agree to defend, indemnify, and hold harmless Alura Auto Studio LLC, its owners, employees, and partners from any claims, damages, liabilities, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your misuse of our communication systems


Termination

Alura Auto Studio LLC reserves the right to suspend or terminate access to services if a user violates these Terms or engages in prohibited activities.

Users may discontinue use of services at any time.


Governing Law

These Terms shall be governed and interpreted according to the laws of the State of Arizona, United States, without regard to conflict of law principles.


Changes to Terms

Alura Auto Studio LLC reserves the right to modify or update these Terms at any time.

Changes will be posted on this page and become effective immediately upon publication.

Users are encouraged to review these Terms periodically.


Contact Information

If you have any questions regarding these Terms, you may contact us at:

Alura Auto Studio LLC
Phoenix, Arizona, United States

Phone: (520) 462-9787

Website:
https://aluraauto.com


Last Updated: March 2026