Alura Auto Studio LLC
Alura Auto Studio LLC (“Alura Auto Studio”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how Alura Auto Studio LLC collects, uses, protects, and handles your information when you visit our website or interact with our services.
This policy applies to the website aluraauto.com, our auto detailing services, appointment scheduling features, and our communication systems including SMS and email messaging.
By using our services or interacting with our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Alura Auto Studio LLC may collect personal information that you voluntarily provide to us when you:
• Fill out forms on our website
• Book appointments through our scheduling system
• Request information about our services
• Communicate with us via SMS, email, or phone
• Become a customer of our services
The information we may collect includes:
• Name
• Email address
• Phone number
• Vehicle details when necessary for services
• Appointment details
• Communication history
• Any information you provide in contact forms or inquiries
We may also collect limited technical information necessary to operate our website and services.
How We Collect Information
We collect information in the following ways:
Directly from you
• Website contact forms
• Appointment booking forms
• SMS opt-in forms
• Email communications
• Service inquiries
Automatically through systems
Our systems may collect technical data such as IP address, device type, and browser information when interacting with our services.
How We Use Information
Alura Auto Studio LLC uses collected information for legitimate business purposes including:
• Providing auto detailing services
• Managing customer appointments and communications
• Sending appointment confirmations and reminders
• Responding to customer inquiries
• Scheduling and managing services
• Delivering requested services
• Sending communications such as SMS and email related to services or inquiries
Alura Auto Studio LLC does not sell customer information.
Customer information is used solely to provide and improve our services.
SMS & Communications
Alura Auto Studio LLC may communicate with customers via SMS and email for service-related purposes.
Users may opt in to receive SMS communications by:
• Submitting a form on our website
• Scheduling an appointment
• Requesting information about services
SMS messages may include:
• Appointment confirmations or reminders
• Service notifications
• Customer support responses
• Follow-ups regarding services or inquiries
• Occasional promotional offers
Message frequency may vary.
Message and data rates may apply.
You can opt out of SMS communications at any time by replying:
STOP
After sending STOP, you will receive confirmation that you have been unsubscribed.
For assistance, reply:
HELP
or contact us at (520) 462-9787.
Consent to receive SMS messages is not a condition of purchase.
SMS consent and opt-in information will not be shared with third parties or affiliates for marketing purposes.
Data Sharing Policy
Alura Auto Studio LLC respects your privacy and maintains strict policies regarding the use of personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Information sharing to subcontractors in support services, such as customer service or appointment scheduling, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customer information is never sold, rented, or used for promotional distribution.
Information is only used internally or by trusted service providers necessary to operate our services.
Cookies & Tracking Technologies
Alura Auto Studio LLC currently does not use cookies, tracking pixels, or behavioral tracking technologies for advertising or marketing purposes.
If this practice changes in the future, this policy will be updated accordingly.
Data Security Practices
Alura Auto Studio LLC takes reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, misuse, or alteration.
Security practices include:
• Secure platform infrastructure
• Access control to systems containing customer information
• Secure communication channels
• Data protection practices within our CRM and communication systems
While no method of transmission over the internet is completely secure, we take commercially reasonable steps to protect your information.
Data Retention
Alura Auto Studio LLC retains personal information only for as long as necessary to:
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
When information is no longer needed, it may be securely deleted or anonymized.
Third-Party Services
Alura Auto Studio LLC may use secure business platforms for scheduling, communications, and customer management systems.
These systems may store and process information necessary to operate services such as:
• Contact information
• Appointment bookings
• Communication history
• Form submissions
• Service records
These platforms operate under secure infrastructure designed to support business communications and customer relationship management.
Your Rights & Choices
Depending on applicable laws, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Opt out of certain communications
To exercise these rights, please contact us using the information listed below.
Opt-Out Instructions
You may opt out of communications at any time.
SMS Opt-Out:
Reply STOP to any text message.
Email Opt-Out:
Use the unsubscribe link provided in the email.
You may also contact us directly to request removal from communications.
Children’s Information
Alura Auto Studio LLC does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been collected without verified parental consent, we will take steps to remove that information.
Changes to This Policy
Alura Auto Studio LLC may update this Privacy Policy periodically to reflect changes in services, legal requirements, or operational practices.
Any updates will be posted on this page with the updated revision date.
We encourage users to review this policy periodically.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Alura Auto Studio LLC
Phoenix, Arizona, USA
Phone: (520) 462-9787
Website:
https://aluraauto.com